Suffering from low Product-Clients matching?
Before
-
Poor Clients engagement -
Clogged selling opportunities
After
-
Enhanced Engagement by 51% -
Strategic Timing for Outreach
Suffering from low Product-Clients matching?
Before
-
Poor Clients engagement -
Clogged selling opportunities
After
-
Enhanced Engagement by 51% -
Strategic Timing for Outreach
About
- An Omni-Channel Clients Platform that uses Machine Learning for financial corporations to understand, anticipate and engage with their Clients.
- The client was a startup which was trying to get from the concept to the first Minimum Viable Product. This project was particularly complicated because there was a large aspect of machine learning involved.
About
Problem/Pain points
- Bloating Churn numbers
- Clogged selling opportunities
- Muted Clients engagement and NPS
Problem/Pain points
Context
- Many slipped sales opportunities & low Clients engagement?
- Hungry to Identify potential Product-Clients match based on behavior?
- Need reliable Early identification of churn and opportunities?
- Looking to group Clients based on similar behavior
- Grappling with blurry or regularly missed forecasting targets?
Context
Solution
- Created an AI solution that boosted Clients engagement > 50%, sharper product-Clients fitment.
- Using Advanced ML and Data Science
- Recommended the right time to reach out to a Clients for upsell and cross-selling opportunities
- Improved NPS
- Boosted sales
Solution